Track Tenant & Maintenance Keys
Automated key tracking for multi-site property portfolios. Never lose tenant keys or maintenance access cards again as e-Track gives property managers complete control over every key, asset, and handover. Stop worrying about who has what and start managing with total confidence across every site you oversee. When something goes wrong on-site, you’re the one who needs the answers.
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A manual logbook that nobody trusts, and everybody ignores, isn't a system; it's a liability. e-Track replaces it with an automatic digital audit trail, logging every key movement across your estate against a named individual and a timestamp the moment it happens.
Keys handed out on trust with no expiry are keys you may never see again. Our contractor key control system lets you set a time limit on every handover. When the job ends, the access ends automatically. No chasing, no exposure.
Grant access deliberately and take it back automatically. Set a time limit for contractors; when the booking ends, the accountability doesn't. No more chasing keys six weeks after the job is done.
Property management doesn't happen behind a desk. Your team can transfer key ownership instantly from their phone, whether it's a 7 am contractor arrival or a late maintenance swap. No paper, no gaps, no guesswork. The system registers this and updates the web software accordingly.
Found a stray key in a drawer? One QR code scan returns the full history of any key on your estate what it opens, who last had it, and when it was returned. Complete key tracking for property managers, in seconds.
Manual systems don't scale they break. e-Track connects every key cabinet across every site into one centralised dashboard, giving you complete visibility and control whether you manage one building or twenty.
Manual key management is a hidden liability in every property management operation. Unlocked drawers, paper logs, and ad hoc handovers create accountability gaps that only become visible when something goes wrong and by then, it's too late.
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Staff waste time locating keys held in desks or with colleagues. Paper logs are ignored, incomplete, or simply untrustworthy. When an incident occurs, there is no reliable record of who had access or when.
e-Track's electronic key cabinets enforce digital authentication at every access point. Keys are only released via PIN, card, or biometric scan creating an automatic, tamper-proof audit trail for every transaction across every building on your portfolio.
Every key movement is logged against a named individual and a timestamp. Managers gain instant visibility across all sites from a single dashboard, removing the guesswork from day-to-day operations and providing the evidence trail your insurers and compliance obligations demand.
When in-house staff need access to master keys, amenity spaces, or restricted areas, most estates still rely on verbal requests and manual handovers. The result is no advance visibility of who has what and no structured process to get it back.
Web software
There is no way to see, in advance, which keys are already allocated, when they will be returned, or whether the right person has the right access at the right time. Keys are taken on an ad hoc basis with no system to manage conflicts, confirm job completion, or flag if something hasn't come back.
The e-Track Booking Module allows estate and facilities staff to reserve specific keys for activities such as viewings or maintenance in advance either directly at the cabinet for same-day needs, or via the web platform for planned access in the coming days or weeks. On the requested date, the correct key is automatically allocated and released upon authentication.
Full advance visibility of key allocation across your estate. Staff arrive knowing exactly what to collect. On return, customisable prompts capture job completion confirmation, access location, and any incidents reported giving managers a structured record of every access event, not just a name and a time.
Managing key access across multiple buildings or sites from individual cabinet logs is not scalable. Issues in one location are invisible to managers overseeing another, and producing meaningful reports requires manual effort that rarely happens.
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Oversight is fragmented. There is no single view of key status, access history, or system health across the portfolio. Reporting is manual, reactive, and time-consuming, making it difficult to demonstrate compliance, identify patterns, or act before problems escalate.
e-Track's cloud-hosted web software connects every cabinet across your entire portfolio into one centralised, searchable dashboard. Update user permissions remotely, monitor system health in real time, and run access reports by site, building, user, or date range from any location, on any device.
A single source of truth for all key activities, portfolio-wide. Compliance reporting becomes straightforward. Patterns of misuse or access risk are visible before they become incidents. And as your portfolio grows from one building to twenty, the system scales without adding complexity or administrative overhead.
Scalable solutions built for the reality of your estate.
Perfect for main concierge desks and busy management offices. These are the all-rounders that handle high daily turnover with ease.
For high-stakes environments. These are the only UK-manufactured, Allianz-approved cabinets on the market, built with 6mm reinforced steel doors for master keys and high-value assets.
The cloud-hosted platform that connects every cabinet across your entire portfolio into one single, searchable dashboard.
“At Embassy Gardens, Ballymore has seen a significant improvement in both efficiency and security since implementing the e-Track key management solution. The system is ideal for concierge operations where we are required to sign over spare tenant keys for permitted access to approved key holders. Full audit trails and end-user acceptance provide complete traceability and peace of mind, removing risk and helping us to provide a fantastic service."
Paul RichardsHead Concierge“e-Track is an innovative technological system that enables effective control and monitoring of keys. It records all key movements, streamlining operations and significantly easing the workload for Concierges managing a busy environment. A great tool for improving organisation and accountability”
Martina De MartiisResident Operations Manager“The whole process was brilliant from beginning to end. From dealing with the staff in arranging the number of key cabinets we require, to booking in the installation, to carrying out the training on how to use the system, it was all easy and enabled me to gain confidence in using this system going forward and confidence in being able to approach e-track for any questions or issues we may have."
Eraldo AhmetajDevelopment ManagerA Property key management system is an electronic solution that controls, tracks, and audits every key across a residential or commercial property portfolio. Rather than relying on manual logs or unsecured hooks, keys are stored in tamper-proof cabinets and only released via PIN, card, or biometric authentication creating a complete digital record of every access event.
The most effective method is combining an electronic key cabinet with a booking and temp access system. Contractors are granted access for a defined time window only when the booking expires, the access expires automatically. Every handover is logged against the contractor's identity, removing the risk of keys being retained after a job is complete.
Yes. e-Track's cloud-hosted web software connects every cabinet across your entire portfolio into a single dashboard. You can monitor key status, run access reports, update user permissions, and review audit trails across every site from any location, on any device.
With an electronic key management system, every key movement is logged against a named individual and a timestamp. If a key is unaccounted for, you can immediately identify the last person to access it, when it was taken, and from which cabinet providing the audit trail your insurers and compliance obligations require.
Staff or facilities teams book specific keys in advance through the web platform or directly at the cabinet. On the requested date, the correct key is automatically allocated and released upon authentication. When the key is returned, customisable prompts confirm job completion, access location, and any incidents giving managers a structured record of every access event.
Yes. e-Track's core range scales from small concierge desks managing daily resident and contractor access, up to large mixed-use developments requiring multi-site visibility and compliance reporting. The system is used across build-to-rent, local authority, housing association, and commercial estate portfolios throughout the UK.
e-Track's systems are ISO 9001 certified and produce a 100% searchable, timestamped audit trail for every key movement. The High Secure range is Allianz approved and built with 6mm reinforced steel doors meeting the highest UK insurance standards for master keys and crucial keys. In the event of an audit or incident investigation, the evidence is always there and always instant.
Yes. Every key registered in the system can be assigned a unique QR code. A single scan returns the full history of that key : what it opens, every person who has accessed it, and when it was last returned. This eliminates the trial-and-error process of identifying unknown keys and keeps every asset accounted for across your estate.
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