Software and Hosting
Gain complete visibility and control of every key, cabinet and user across your organisation. Every e-Track solution includes an intuitive web platform, giving administrators complete control over users, permissions, and key activity, while providing staff with a fast and simple touchscreen experience at every cabinet.
Web Software
e-Track Web Software is the central control platform behind every e-Track system. It gives you real-time visibility of keys, assets, users, and activity across your entire organisation, all from a single dashboard. From access control and reporting to alerts and compliance, the software ensures every action is logged, traceable, and easy to manage.
Visibility
Gain real-time visibility across all connected systems, sites, and users. Instantly see key status, asset location, and activity as it happens, all from one central platform.
Control
Manage access with confidence using role-based permissions and secure authentication. Control who can access keys, assets, or systems, and apply rules that align with your operational needs.
Reporting
Track every action with detailed logs and clear reporting. From daily activity to audit-ready records, the platform ensures accountability, compliance, and informed decision-making.
Standard vs Enterprise
Whether you're deploying a single key cabinet or managing thousands of keys across multiple sites, e-Track offers two software packages designed to suit your operational requirements and future growth. Dashboards, user management, key management, reporting, and front-end security come as standard across every e-Track interface.
Standard Web Software
Standard e-Track Web is used for everyday key management where simple, effective control and auditing is vital to business operations.
Examples: Fast-paced key management, high-volume key retrieval and deposit, transfer of keys at cabinet level, cross-cabinet key limits.
Enterprise Web Software
Enterprise e-Track Web is used for more complex asset management scenarios, usually where widely distributed fleets or remote contractor access restrictions are involved.
Examples: Pool vehicles, analyse utilisation, manage fleet distribution, create bookings, remotely hand over keys.
Compare The Options
| Features | Standard | Enterprise |
|---|---|---|
| User Management | ||
| Real-Time Monitoring | ||
| Real-Time Audit Trails | ||
| Audit Trail History | ||
| Data & Reporting | ||
| Multi-Site Control | ||
| Cloud Updates & Scalability | ||
| Smart Alerts & Notifications | — | |
| Customisable Dashboards | — | |
| Cabinet Return Questions | — | |
| Microsoft SSO Capability | — | |
| Additional Module Options | — |
Touchscreen Software
The touchscreen software is the hardware interface that controls access to keys and assets. Installed directly within the cabinet, the 10" touchscreen allows authorised users to authenticate, select keys, and follow guided processes in real time. While the touchscreen manages physical access, all activity is synchronised with the e-Track Web Software for reporting, oversight, and management.
1. Secure User Authentication
Ensure only authorised users can access specific keys or assets through configurable PIN, RFID, or biometric authentication.
2. VOR Lock-off
Temporarily restrict access to specific keys or vehicles, preventing release until issues are resolved.
3. Emergency Release
Provide controlled emergency access when required, with full logging and visibility to maintain accountability.
4. Collect & Return Questions
Capture important information during key collection or return, such as mileage, damage notes, or workflow confirmations.
5. Key Bookings
Allow users to reserve keys in advance for defined time periods, improving planning and availability control.
6. Key by Group
Assign keys to specific groups which circulate a key based on specific data requirements. This is especially helpful for fleet circulation.
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Contact usCloud Hosting
Whether hosted on e-Track's secure cloud infrastructure, deployed on-premise, or installed locally, our web software is designed to deliver reliable, secure, and scalable performance. With enterprise-grade hosting, encrypted data, and independently tested infrastructure, you can access your systems with confidence while maintaining complete control over your environment.
AWS Infastructure
Hosted on AWS infrastructure with multiple regional locations, including the UK, EU, and the US.
Continuous Deployment
Continuous software improvements with monthly feature releases.
Issue Detection
Proactive monitoring of systems for early issue detection and quick response time.
Quick Setup
Quick set-up with installation and testing being an average of 10 mins.
Keeps Systems Up to Date
Due to ongoing updates, we are able to update all e-Track systems simultaneously.
Optional 4G Data Sim
We offer a 4G data SIM modem for clients who don't have access to a hard-wired data point or an IT system in place.
Enterprise-Grade Security
Data is protected using AES-256 encryption, TLS 1.3 connections and permission-based user access.
High Availability & Resilience
Built-in redundancy and database resilience help keep your e-Track systems available and operating reliably.
Certified & Compliant
GDPR-compliant infrastructure supported by Cyber Essentials certification, external auditing and penetration testing.
Support as Standard
Our involvement does not end once your system is installed. Every e-Track deployment includes a structured handover, ongoing account management and access to our UK-based support team, giving you knowledgeable assistance long after go-live.
Part of the e-Track Ecosystem
Frequently Asked Questions
The Dashboard provides a centralised overview of all assets, including current usage, availability, and security status. You can see which assets are checked out, who has them, and any recent activity logs. Alerts are also displayed for any security breaches, overdue returns, or maintenance reminders, ensuring you stay up-to-date on asset security and availability.
The Work-in-Progress (WIP) Tracker helps monitor assets that are actively in use across different projects. This feature shows each asset's status, assigned personnel, and expected completion time. It’s designed to keep you informed about which assets are committed to ongoing work, reducing scheduling conflicts and improving resource allocation for your team.
The Bookings feature allows you to reserve assets for specific dates and times, ensuring availability when you need them. You can make bookings directly from the dashboard, select specific assets, and set up reminders for upcoming reservations. This feature also integrates with the key cabinet to allow for seamless pickup and return scheduling.
The Vehicle Tracking module offers detailed tracking of all company vehicles, including real-time location data, user assignment, and usage history. By accessing User Info, you can also verify who is currently using each vehicle and confirm they meet compliance requirements (e.g., having the necessary authorisation). This feature helps maintain accountability, ensures vehicle security, and supports compliance standards for all users.
The e-Track software platform includes an open REST API that enables integration between external systems and e-Track asset management, including creating, updating and removing assets and users. The API is fully documented and easy to use. We also offer webhooks as a method to update systems based on events that happen within the e-Track system - such as recording asset movements.
We can integrate with all kinds of systems like fleet and dealerships management, access control and booking systems. Development support is available, and the e-Track software development team is available to create custom integrations upon request.
The Touchscreen Software is the on-site interface built into almost every e-Track system. It manages secure user authentication, key selection, and guided workflows directly at the point of access.
The Touchscreen controls physical access to the cabinet. The Web Software provides remote management, reporting, user configuration, and multi-site visibility. Together, they form a fully connected key management system.
The system supports PIN access as standard, with optional RFID cards/key tags and biometric fingerprint authentication. Permissions are managed through the Web Software.