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e-Track Solutions for Hospitality
Enhanced Security
Assigning user groups allows for further control of who can remove specific sets of keys and utilises our intuitive booking system to ensure keys are available on demand.
Improved Guest Experience
Electronic key systems contribute to a positive guest experience. Guests appreciate the convenience of being able to quickly access keys and start enjoying their stay whether business or leisure.
Operational Efficiency
Our systems can be integrated with your property management software to improve efficiency and allow for remote activation and deactivation of room access cards if lost or misplaced.
Cost Savings
Reduces liability from security breaches due to poor key control. The cabinets will also minimise downtime during audits or key handovers.
Compliance & Accountability
Ensures only authorised personnel access high-value areas like safes or liquor stores. Our software also provides detailed reports for incident investigations.
Smart Key Control for Hospitality
Key management systems for hotels, resorts and hospitality environments can help control the hundreds or thousands of keys used regularly by staff, contractors and guests. These include the key sets used by housekeeping and maintenance, as well as master keys to guest rooms, keys to vehicles, cash boxes and other such items that need to be kept secured. For hospitality teams managing their working day and its key complexities becomes simpler and faster with an electronic key system.
Ensuring Hospitality Security
The hospitality sector is the second most crime-prone industry in the UK, with 36% of businesses in the transport, accommodation, and food sectors reporting incidents of crime. The hospitality industry faces unique physical security challenges due to the accessibility of hardware by guests. For instance, server closets in hotels may be left unlocked and easily accessible. Installing e-Track key management systems enables users to track and log key transactions, this can enhance hospitality businesses and ensure only authorised personnel can access certain areas.
Hospitality Use Cases
Guest Key Access
Electronic key cabinets provide a safe and organised way to store guest room keys. Hotel staff can ensure keys are only accessed by authorised personnel, reducing the risk of misuse or loss.
Housekeeping Management
Housekeeping teams can quickly retrieve keys for specific rooms without delays. Access logs ensure accountability, allowing managers to track who accessed keys and when, improving operational efficiency.
Events & Conferences
For hotels hosting events, electronic key cabinets allow secure management of keys for event spaces. Staff can quickly access keys for meeting rooms or banquet halls, ensuring smooth operations.
Master Key Control
Master keys are critical to hospitality operations, and electronic key cabinets help manage them securely. Only authorised staff can access these keys, with detailed logs ensuring accountability.
e-Track Secure Solutions for Hospitality
Hospitality FAQs
e-Track cabinets securely store keys for guest rooms, staff areas, and shared facilities. Access is restricted to authorised personnel, and every key retrieval and return is logged, ensuring accountability and minimising the risk of lost or misplaced keys.
Yes, the system allows custom access levels for various roles, such as housekeeping, maintenance, or front desk staff. This ensures employees can only access keys relevant to their responsibilities, enhancing security.
e-Track cabinets are designed to handle high volumes of keys, making them ideal for large hotels or resorts. Multiple cabinets can be networked together, providing a centralised solution for efficient key management.
The system can send automated alerts to managers if a key is not returned within a designated timeframe. This feature helps prevent delays, particularly in time-sensitive operations like housekeeping or maintenance.
Yes, the system supports temporary or limited access for contractors, vendors, or event staff. Managers can assign unique codes or access cards that expire after a set time, ensuring secure and controlled access.
Housekeeping and maintenance teams can quickly access the keys they need without delays. The system logs all key usage, helping supervisors track progress and improve operational efficiency.
Yes, e-Track cabinets can integrate with hotel management systems, automating workflows like room status updates, maintenance tracking, and staff permissions, creating a seamless operational process.
By securely managing access to guest room keys, e-Track cabinets reduce the risk of unauthorised entry. Faster and more efficient key handling ensures a smoother guest experience, from check-in to maintenance services.