e-Track • Updated December 17, 2025
Trinity vs Neo: Choosing the Right Software Platform
At e-Track, our software is designed to give you complete control, visibility, and accountability across your keys, assets, and workflows. As our product range has grown, so has our software, giving customers two powerful platform options: Trinity (V3) and Neo (V4).
Both platforms are actively supported and deliver secure, reliable key management. The difference lies in how much insight, automation, and workflow visibility your operation requires.
What Both Platforms Deliver
Whether you’re using Trinity or Neo, you benefit from the same core e-Track foundations:
Secure user management and access control
Real-time monitoring of key and asset activity
Full audit trails for accountability and compliance
Data and reporting tools
Multi-site visibility and control
Cloud-based updates and scalability
This ensures every e-Track customer has a dependable system that protects assets and provides operational clarity.
Trinity (V3): Proven, Reliable Control
Trinity is e-Track’s long-standing platform, trusted across thousands of installations.
It’s ideal for organisations that need:
Secure key management
Clear audit trails
Straightforward reporting
Reliable day-to-day operation
Trinity delivers exactly what many businesses need, without unnecessary complexity. For customers with established workflows or simpler operational requirements, Trinity remains a robust and effective choice.
Neo (V4): Intelligent Insight & Automation
Neo builds on the strong foundations of Trinity and introduces advanced tools designed to support larger, faster-moving, or more complex operations.
Neo adds:
Smart alerts and notifications
Customisable dashboards
Workflow tracking and WIP visibility
Return questions for improved accountability
Microsoft Single Sign-On (SSO) support
These features help teams move from reactive management to proactive decision-making, identifying delays, trends, and opportunities for improvement in real time.
Compare the Software Options
Compare our two software options. Each one caters for different business requirements.
Features | Trinity | Neo |
|---|---|---|
User Management | ✔ | ✔ |
Real-Time Management | ✔ | ✔ |
Audit Trail | ✔ | ✔ |
Data & Reporting | ✔ | ✔ |
Multi-Site Control | ✔ | ✔ |
Cloud Updates & Scalability | ✔ | ✔ |
Smart Alerts & Notifications | ✔ | |
Customisable Dashboards | ✔ | |
Return Questions | ✔ | |
Microsoft SSO Capabilities | ✔ | |
Workflow Tracker | ✔ |
Which Platform Is Right for You?
Choosing between Trinity and Neo isn’t about replacing one with the other; it’s about matching the platform to your operational needs.
Trinity is ideal if your priority is dependable key control with clear reporting.
Neo is ideal if you want deeper insight, automation, and connected workflows across multiple systems or sites.
Both platforms are fully supported, and many customers choose to transition to Neo as their requirements evolve.
A Platform That Grows With You
At e-Track, we design our systems to scale with your business. Whether you’re using Trinity today or exploring Neo for tomorrow, our software platforms are built to support long-term growth, security, and efficiency.
If you’d like help deciding which platform best suits your operation, our team is always happy to advise.
Trinity (V3) | Neo (V4) |